Jewelry Repairs

Our Repair Process

We offer an extensive range of repair services made possible by our close relationships with master craftsmen. Unlike a standard local repair shop or corporate conglomerate, our trusted vendors are dedicated artists who truly love their craft. Whether you need a missing chain link perfectly replicated, a designer piece restored, or a beloved piece of costume jewelry fixed, we have the expertise to repair almost anything. We can even fix pieces that you did not purchase directly from us.

1. 1

   Bring It In to Discuss

   Visit our showroom to consult with our experienced team about your piece. We evaluate every item personally to understand exactly what restorative work is needed.

2. 2

   Vendor Assessment & Estimate

   We carefully process your jewelry in-house before sending it to a trusted repair artisan for a clear estimate. Your item ships overnight with a signature required, fully covered by our insurance throughout.

3. 3

   Expert Craftsmanship & Return

   Our vendors prioritize true craftsmanship over a quick turnaround. Most repairs return within two to four weeks, and we call you directly once your piece arrives.

4. 4

   Pick Up & Payment

   Once notified, stop by the showroom Monday through Friday, 10:30am to 4:30pm, to inspect your restored piece, finalize payment, and take it home.